How can we help?
A question about prices, location or widgets? Here are the most common fixes.
I cannot see nearby stations
- Check your Internet connection.
- In Settings → Privacy & Security → Location Services, allow StationQC.
- Outside Québec? Choose a Québec region in the app.
A fuel price looks wrong
- The price displayed at the pump is the final reference.
- Reopen the app with an Internet connection to refresh the data.
- Prices come from Gas Québec and can change between updates.
My widget is not updating
- Open StationQC to check your region and fuel preference.
- Check your Internet connection and location permission.
- iOS controls how often widgets refresh, so updates are not instant.
Siri cannot find my station
- Open StationQC first and check your preferences.
- Make sure Siri is enabled on your iPhone.
- Try a StationQC shortcut in the Shortcuts app.
The app says I am offline
- Connect to Wi-Fi or cellular data and reopen the app.
- Until then, the last prices available are shown and may be out of date.
- Routes and place search need a connection.